Terms of Service

01 Acceptance of Terms

Welcome to Homly. These Terms of Service ("Terms") govern your access to and use of our website thehomly.in, including any content, functionality, products, and services offered on or through the website.

By accessing or using our website, you confirm that you are at least 18 years of age (or have parental consent), and you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

02 Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website
• Introduce viruses, malware, or any harmful code
• Use automated systems (bots, scrapers) to access the website
• Impersonate Homly, our employees, or any other person

03 Products & Pricing

All products displayed on our website are subject to availability. We make every effort to ensure product descriptions, images, and prices are accurate, but errors may occasionally occur.

• Product Images: Actual product colors may vary slightly due to screen settings and lighting.
• Pricing: All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
• Price Changes: We reserve the right to change prices without prior notice.
• Order Cancellation: We reserve the right to cancel orders if a pricing error is detected.

04 Orders & Payment

When you place an order with us, you agree to provide accurate and complete information. All payments must be made through our approved payment methods.

• Payment Methods: UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (where available).
• Payment Security: All transactions are processed through secure, PCI-compliant payment gateways.
• Order Confirmation: You will receive an email confirmation once your order is successfully placed.
• Order Rejection: We reserve the right to refuse or cancel any order at our discretion.

05 Shipping & Delivery

We are committed to delivering your orders promptly and safely across India.

• Free Shipping: On all orders above ₹999 within India.
• Delivery Time: Standard delivery takes 3-5 business days depending on your location.
• Tracking: You will receive tracking information via email/SMS once your order ships.
• Shipping Delays: Delays may occur due to weather, festivals, or courier issues. We are not liable for such delays.

06 Returns & Refunds

We offer a 7-day return policy on most products. If you're not satisfied with your purchase, you can return it under the following conditions:

• Product must be unused and in original packaging
• Return request must be raised within 7 days of delivery
• Original invoice/receipt must be included
• Refunds will be processed within 5-7 business days after we receive the returned item

07 Warranty

All Homly products come with a 1-year manufacturer warranty against defects in materials and workmanship.

• Warranty covers manufacturing defects only
• Physical damage, misuse, or water damage is not covered
• Warranty claims require proof of purchase
• For warranty support, contact our customer service team

08 Intellectual Property

All content on this website — including but not limited to text, images, logos, graphics, videos, and product designs — is the property of Homly and is protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, or use our content without prior written permission from Homly.

09 Prohibited Activities

The following activities are strictly prohibited when using our website:

• Using our content or images without permission
• Attempting to hack or disrupt our website
• Posting false, misleading, or defamatory content
• Engaging in fraudulent transactions
• Selling counterfeit Homly products
• Violating any applicable laws while using our services

10 Limitation of Liability

To the maximum extent permitted by law, Homly shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use our website
• Unauthorized access to your personal information
• Errors, mistakes, or inaccuracies in content
• Any loss of data, profits, or business opportunities

Our total liability for any claim shall not exceed the amount you paid for the product in question.

11 Third-Party Links

Our website may contain links to third-party websites, including Amazon, where our products are also available for purchase. These external sites are not under our control.

We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to read their terms before making any purchase.

12 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

13 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users via email
• Display a notice on our website

Your continued use of the website after changes have been posted constitutes your acceptance of the revised Terms.

14 Contact Us

If you have any questions or concerns about these Terms of Service, please contact us: